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CentraCom offers phone service with a more personal touch. Get it all – clear connection, reliability and unlimited local calling – at a low monthly price!.
With speeds up to 100 Mbps, we have the best service and at a great value. Always on Cable Modem or DSL Internet service as low as $2595 /month.Learn more
CentraCom Cable TV includes HD channels at no charge. With an HD ready TV, you can get many HD channels now.Learn more
CentraCom Cable TV includes WTVE. Stream some of your favorite channels and programming to your tablet, your smartphones, your laptop and other devices from anywhere you can access the Internet.Learn more
CentraCom Digital Phone service is now available in most cable TV areas. Bundle with High Speed Internet or Cable TV and you can now get unlimited local calls for as little as $24.95/mo. That includes 10 popular calling features like Voice Mail, Caller ID and more. You can even keep your existing number. Signup now and get free installation and setup plus first month of service free*.
All digital voice packages include 10 popular calling features: Voice Mail (with email forwarding), Caller ID, Call Waiting, Caller ID on Call Waiting, Three-way calling, Call Forwarding, Automatic recall, Always Home™, Caller ID Blocking, Selective Call Rejection.
* 24-month contract required. Customer must maintain service for contract period. Early termination penalty fee may be charged. Long distance rates for continental US and Canada only. †Unlimited long distance not available to business or home-based business phone service. Second phone line shares Voicemail and long distance minutes with main number. ‡5¢/min charge for calls that exceed monthly limit.
Service currently available in Alpine, American Fork, Annabella, Aurora, Austin, Central Valley, Elsinore, Lehi, Monroe, Nephi, Redmond, Richfield, Salem, Salina and Santaquin, Utah. Also available in West Wendover, NV.
With unlimited local calling, Basic Phone service is perfect for anyone looking to keep it local, this plan lets you call locally, go online and send faxes, too. It’s your local connection, without unneeded Calling Features.
Add an Unlimited or 100 minute long distance plans to give you the flexibility to call anyone at anytime.
What do you do if you need to make an important call and your mobile phone's battery loses its charge the same time your power goes out in your home? Landline home phones do not require electricity, so calls can be placed or received to family and friends with no delay and with clear reception.
Having a home phone can be more reliable during and after natural disasters. During times of emergency, cell towers have a limited call capacity. But with a reliable home phone, you know you can dial out and receive calls any day and any time with less of a chance of dropped calls or bad connections.
Many security systems require a landline, because landline monitoring is by far the most reliable method of sending your alarm's signal.
Prices are for residential phone service and are set by state and federal agencies and include the following charges as required by law: 1) EAS (Extended Area Service) is the rate set by the state extending the local calling area. 2) Charges required for each phone line which include Teleco Relay Service, U of U Poison Control and Access Recovery Charge. 3) 911 fees for each line consisting of local 911 charge and the state surcharge. 4) Federal Access ChargeEnter Zip
An electronic voice messaging system that is convenient and dependable. It allows you to receive messages when your line is busy or when you are away from home.
Accessing Your Mailbox
Accessing Your Sub-Mailbox
To Set Up Mailbox
To Retrieve Messages
To Change Your Password:
Three-way calling allows you to ring in more than one phone number to your conversation to enable you to talk with two different people at the same time.
How to use
When on the first call, press the flash button or the hook switch and release quickly. You will hear a second dial tone. Dial the second number that you want to add tot he call. Once connected, press the flash button or the hook switch quickly and all three parties will be connected.
Speed Dial lets you program your phone to dial a complete phone number (7 or 10 digits) in response to entering a 1 or 2 digit code. Speed Dial comes in a short list (8 numbers) or in a long list (30 numbers). If you have the short list, you can easily change to the large list by calling our office.
How to use
How to program Speed Calling
If you've grown weary of annoying calls or unwanted telemarketing calls, CentraCom Interactive has great news! Our Telemarketer Call Screening feature has been enhanced to give customers even more comprehensive call screening options. This feature is now known as Smart Telemarketer Shield, and it effectively screens telemarketing and other unwanted calls. A quick overview is listed below.
With this service, all calls will be screened with the exception of local and local wireless calls. Other callers will hear an announcement. This service will effectively screen telemarketers, because they should not press "1" to connect. You do not have to activate anything for telemarketer call screening to work.
Manually Add Numbers to Your "Known Caller" List:
You can manually add numbers to your Known Caller List by dialing *95 to access the service and then follow the voice prompts to add the numbers. For example: If your parents and your siblings live out of state, you can add their numbers to your known number list and they will never hear the telemarketer announcement.
If the caller has a private number, he or she will receive a message. The message does inform the caller that his or her caller ID information will be revealed.
Adding a Number to Your "Blocked Number" List:
If someone calls you and you do not want him or her to be able to call you again, you can add the caller's number to your Blocked Number list. After hanging up, immediately pick up the phone and dial *96 to add that caller to the list. Also, you can dial *95 and follow the voice prompts to add numbers to your Blocked Number list. This feature works the same as our Selective Call Rejection.
Removing a Number from your Private Blocked Number list:
If you decide that calls should no longer be blocked from a specific number, you can remove a number from your Private Blocked Number list. Dial *95 to access the service and follow the voice prompts.
Selective Call Forwarding ensures that specific calls will reach you when you're away from home or the office. You are able to program up to ten specific directory numbers to be forwarded.
How to use
To activate, dial *63.
To deactivate, dial *83.
Selective Call Acceptance stores up to ten directory numbers from which you will accept calls. An incoming call from a directory number not on your list will receive a message stating that you're not accepting calls right now.
A visible notification on your phone that you have messages waiting. Your phone must be equipped with the message indicator light and the feature must be activated on your telephone line.
This service allows you to have a second telephone number assigned to your existing line. It can be used by any customer who wants to have some of the advantages of a second line at a smaller cost. All incoming calls on the Teen Line number will have two short rings, so the customer can distinguish which line is being called. If you have call waiting and are on a call, you will hear two short beeps if the incoming call is on the teen line number.
You will be alerted of an incoming call by a brief tone. You will be able to see the name and number of the calling party on your Caller ID box or phone.
Caller ID identifies the number of the calling party. After your phone rings once, the caller's number appears on the display. You can then decide if you want to answer or not. The date and time of the incoming call is also displayed.
How to use
While you are on the phone, Call Waiting notifies you when another caller is trying to reach you. By simply pressing on the switch hook, you can place one caller on hold and speak to the second caller.
How to use
To Cancel Call Waiting
Call Forwarding allows you to send your calls from your home phone to another number. When Call Forwarding is activated, your phone will signal with a short ring each time it forwards a call. You can make outgoing calls, but you can't receive incoming calls, unless you deactivate Call Forwarding.
How to use:
If the line is busy, or there is no answer:
To deactivate Call Forwarding:
This feature allows you to forward a call to another number if your phone is busy.
How to use
To activate, dial *90.
To deactivate, dial *91.
Note: This feature not available with Voicemail.
This feature allows you to program your home phone from a remote location to call forward to a number that you assign. This feature includes Call Forwarding.
How to use:
This feature allows you to program your phone to forward to a predetermined number if you don't answer. This will allow your phone to ring at home first and then forward to another number after a set number of rings (2 to 9 rings).
How to use
To activate, dial *92.
To deactivate, dial *93.
Selective Call Rejection allows you to selectively program a list of up to ten directory numbers that you want rejected or blocked when they call you. The rejected or blocked caller receives a message informing them that you're not taking calls. With this feature activated, your phone won't ring when it receives a call from one of those numbers.
How to use
To activate/deactivate, dial *60 and follow instructions.
AlwaysHome™ enables a caller to dial just one number to reach you, at up to 3 different phones. It's like having only one phone number. So where you are on the road or out with the family, you can be assured that you will not miss any calls when and where you want to be reached.
Don't know where you'll be?
When you can't afford to miss a call - AlwaysHome™ is the Calling Feature that tracks you down faster than any other "follow-me" service. AlwaysHome™ is the perfect feature for those who must be accessible and can not afford to have their calls go to voice mail.
AlwaysHome™ enables a caller to dial just one number to reach you, at up to 3 different phones. It lets you take your calls wherever you'll be, whether it's the office, at home, or from your mobile phone.
It's like having only one phone number, so you will simplify calling for your clients while still being able to keep some contact numbers private. Being easily accessible through one phone number could mean the difference between missing an opportunity and saving the day for a client - or someone close to you.
AlwaysHome™ can be modified from a Touch Tone phone. So whether you are on vacation, on the road or just out with family in the backyard you can make sure your calls reach you, when and where you want to be reached.
Dial *99 from your home (PILOT) phone to access the main menu for setup and maintenance of your AlwaysHome calling feature. You can program up to 3 numbers and may add or remove numbres from your list at any time.
Automatic Recall lets you dial the last incoming call you received whether or not you answered the phone. When you activate Automatic Recall, the system tells you the directory number of the last incoming call and then gives you the choice of continuing the recall or ending the recall. If you recall and the line is busy, Automatic Recall will keep trying the number for up to 30 minutes.
How to use
Automatic Callback works like an enhanced redial button. If the line you're trying to reach is busy, the Automatic Callback keeps trying the number for up to 30 minutes. Once both lines are idle, you will hear a special ring. When you pick up the phone, the system will ring the party you're trying to reach.
How to use
CentraCom unlimited long distance calling plan lets you call anyone in the continental U.S and Canada at anytime. Connect with family and friends anytime and as long as needed. Customers should be aware that in order to offer this plan at such a low price, some data services will not work. Data services include calls with FAX machines or for use with credit card machines. The new plan is not available for businesses or home-based businesses. If a customer regularly uses the phone line for data services, CentraCom recommends the 100 min plan for only $7.90/month (only 7.9¢/min for all usage over 100 minutes) or the flat 11.9¢/min plan.
*Unlimited long distance not available to business or home-based business phone service. Unlimited calling only applies to numbers called in the 48 continental states and Canada (excludes Hawaii and Alaska). Unlimited plan may not work for data services such as fax or credit card machines. Unlimited calling plans are based on normal residential use by single-family household members. A combination of factors are used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Call for details.
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