General Support

We are working to make the best network available. And, even if you never need it, all of our services come with around-the-clock technical support. We want all customers to experience the wonderful world of communication, whether it be television entertainment, high-speed Internet service or reliable telephone communications. We understand how important these services are to you and your family.

If you have general billing questions, please call the business office during regular business hours (Monday – Friday, 8:00 AM to 5:00 PM, closed on holidays). But if you experience an outage with your telephone, cable TV or Internet service, we encourage you to call at any time. If you have a question regarding the quality of your service after regular business hours, please feel free to call toll-free 1-800-427-8449. We have technicians on call that will respond to your needs.

Business Services Support

CentraCom maintains a specialized Network Operations Center for monitoring and support of business network services.
Please call: 1-844-427-0533 for business fiber optice services support.